IMS Coordinator

Job number:


Career area:
Business Development
document control

Contract type:

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Role purpose

To develop, support and enforce the business management system platform, policies and procedures

What you’ll be doing

As a IMS Co-ordinator your main responsibilities are as follows:

  • Maintain general oversight of the business document management, process mapping, and form & audit systems;
  • Ensure that the document management and filing systems are agreed, and ensure that they are established and maintained to the required standard;
  • Coordinate and deliver OnePlace training to ensure that all team members and any other users requiring access to our systems receive training and record attendance;
  • Act as the focal point for ensuring that records are being collated to meet the requirements of the contract and the need of the business;
  • Monitor and analyse information being uploaded to One Place to ensure that is has been uploaded in accordance with the document management protocols;
  • Visit sites and depots to ensure filing and record systems are being maintained – and to provide support in uploading documents to the appropriate location on One Place;
  • Act as a key point of contact for One Place issues from all stakeholders and resolve issues involving IT if required;
  • Assist with developing, mapping, maintaining and improving systems and processes to ensure document control and system compliance;
  • Assist in the preparation and management of project document templates as required by the appropriate parent company management system arrangements;
  • Provide cover and support for other members of the Performance & Quality team as requested;
  • Provide support and training for process authors across the business;
  • Ensure compliance with the contractual and statutory requirements in relation to archiving;
  • Provide data and produce reports to meet contractual requirements and performance information;
  • Educate the business and sub-contractors on document control requirements.

Who we’re looking for

The following qualities and experience are essential:

  • Document control and management
  • Process mapping
  • Attention to detail
  • Good analytical and problem solving skills.
  • Integrated management system experience and architecture
  • Must demonstrate a high degree of self-motivation and excellent attention to detail.
  • Excellent organisational and time management skills and influencing that of others
  • Programme management
  • Work effectively both as an individual and as part of a team
  • Calm under pressure
  • Ability to communicate effectively with individuals at all levels of the business
  • Full drivers License
  • Flexibility to work across all sites as required
  • Commitment to great customer service standards
  • Ability to display and explain complex data in an engaging way


  • Knowledge of Lean
  • Experience of Project management
  • Presentation skills
  • Coaching skills
  • Excellent IT skills, including: Mini tab, Visio, Microsoft project, lucid chart