ISU Operative – Blunts Farm

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Career area:
Service Delivery

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About the role

This is an exciting opportunity to be part of the team that manages and improves one of the busiest motorways in Europe – the M25.

We are looking for a ISU OPERATIVE to join us to work in Theydon Bois, Essex.

Role Purpose:

To assist in the efficient service delivery of the M25 DBFO Network by undertaking a wide range of incident response, hazard clearance, network maintenance and other tasks as required by Line Manager.

What you’ll be doing

As a ISU OPERATIVE, you will have the following accountabilities:

  • Provide the initial response and arrange specialist advice at the scene of road related incidents, hazards and collisions acting in Bronze incident command capacity
  • Attend incidents and work safely in accordance with agreed CPS policies, method statements and risk assessments to facilitate the prompt clear up of hazard/incident
  • Undertake activities, as instructed, with capabilities to ensure that your area of responsibility is maintained
  • Implement Emergency Traffic Management in line with CPS policies, method statements and risk assessments
  • Provide accurate and legible written and verbal communication in the form of reports and records
  • Use mobile communication/data devices to accurately input data for record purposes to form reports and business records
  • Undertake routine vehicle checks and maintain accurate and up to date driving records in line with legislation in accordance with CPS procedures
  • Taking due care of any CPS property including but not limited to tablets, vehicles and airwave radios
  • Raise awareness of issues which may affect the safe operation of the network and report these as observed
  • Check that Traffic Management signs, equipment and materials are carried on vehicles in line with current ISU checklist and are in working order, restock and record and report defects as appropriate
  • Participate in Winter Service rota as required
  • Attend training courses as required
  • Live the Balfour Beatty Values
  • Ensure a relentless focus on Zero Harm
  • Support the delivery of CSUKs Sustainability activities

Who we’re looking for

You will have the following qualities and experience:

  • UK Driving Licence, minimum category C (LGV Class 2)
  • Driver Qualification Card
  • CSCS Operative Card
  • ROLO Sector Scheme 18
  • NHSS12A/B 1 Day
  • Apropriate manual handling qualification
  • Appropriate lifting qualification
  • Vehicle Marshall
  • 12AB Impact Protection Vehicle Courses (IPV)
  • Disc cutter/abrasive wheel

Qualifications (Desirable)

  • 12AB For Static Temporary Traffic Management on High Speed Roads and All Purpose Trunk Road (APTR) network
  • Unit 518 (formerly unit 13) Winter Service Operations and unit 580 (formerly unit 80) Snowplough/ V blade
  • Level 2 NVQ Certificate in Highways Maintenance (includes License to Practice {LTP})
  • Safety Defect Awareness Training
  • Plant/small tools training
  • Telehandler


  • Working on a live motorway or All Purpose Trunk Road (APTR) network
  • Experience of working in a similar traffic / transport / highways / recovery role are preferred

Essential Criteria:

  • Successfully pass the Security check as part of recruitment process
  • Successfully pass the annual driving license check
  • Successfully pass pre employment Drug & Alcohol test and further test upon request
  • Successfully pass the Companys health screening programme
  • Ability to understand and follow Health & Safety briefings and instructions and contribute to Zero Harm
  • Physically able to deploy traffic management (eg placing and lifting cones and signage)
  • Expected to work the shift pattern (days, nights, weekend and bank holidays) to meet operational requirements
  • Shift pattern is 4 shifts on, 4 shifts off, to include weekends and bank holidays
  • Reasonable level of travel around M25 network and between depots
  • Travel to meetings, training and works sites outside normal operational area
  • Expected to participate in out of hours working to fulfil Winter Maintenance