Shift Manager

Job number:

Service Delivery

Career area:
Service Delivery

Contract type:

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CPS is a joint Venture project with Balfour Beatty, Atkins, and Egis. We operate and maintain the M25.

The M25 is the busiest section of motorway in Europe and requires careful and efficient planning of work to deliver over £100m of annual investment in the highway infrastructure each year, in addition to planned and reactive maintenance activity.

If you have or are looking for a career in Highways, working on the M25 will give you experience and challenge that no other highways project can offer.

Shift Manager

Purpose of the role

As a shift manager you work as part of a team consisting of Maintenance, Incident Support and Emergency Response Operatives on the M25 DBFO Network.

Your role is to lead the employees, ensuring that all operatives are thoroughly briefed on the works they are to undertake for their shift. You will be required to conduct site visits to ensure staff are working safely, efficiently, and effectively.

You are also responsible for all aspects of people management of the directly employed workforce, therefore we are looking for someone who enjoys managing a team and supporting people develop in their role

What your role entails

  • Responsible for the delivery of Zero Harm objectives by increasing our awareness of risks, driving risk mitigation, and leading by example to embed a proactive safety culture
  • Prepare and deliver suitable works briefings, which identify the work methodology, highlight the onsite hazards & risks along with control measures to be implemented
  • Ensure that all work activities and debriefs (both highways & structures) are managed ensuring that the identified works methodology is adhered to and control measures are implemented in accordance with the briefing
  • Positively engage with directly employed and subcontract workforce to highlight issues with the methodology and / or identified control measures and together develop a solution which enables works to be completed in a safe and efficient manner
  • Review reports and identify priorities, issues, and opportunities. Conduct pre-site inspections of all defect sites and planned preventative maintenance locations to identify work methodology and all resource requirements to ensure efficient delivery of works and co-ordination opportunities
  • First line management of all Maintenance, Incident Support and Emergency Response operatives for day-to-day people management including development, training, performance management
  • Delivery of toolbox talks, engaging the workforce to ensure good understanding of the subject matter and provide feedback for continual improvement.
  • Management of fleet including compliance with Drivers Hours recording and Vehicle Defect reporting
  • Ensure sufficient levels of resource are in place to ensure the safe delivery of all works activities and highlight at an early stage any areas of risk to the programme and identify potential solutions
  • Participate in the production of risk assessments and method statements. Involve the workforce to identify gaps and areas for improvement within our current risk assessments and method statements and feed this information into future revisions

The following qualities/experience are required

  • Proven experience of managing & leading teams
  • The ability to communicate verbally with clarity and credibility to engage operatives, colleagues, and management
  • Previous experience in highway maintenance on a live motorway or All-Purpose Trunk Road (APTR) network
  • Knowledge and experience of Health and Safety standards within a highway’s context
  • Knowledge and experience of traffic management on high-speed roads
  • Competent user of IT systems (training on bespoke packages will be provided)
  • Current UK driving license
  • Knowledge and experience of Severe Weather and Incident Management
  • The ability to prepare clear briefings and handover notes, and keep full and accurate records up to date
  • CSCS card holder – Supervisor
  • NVQ Level 3 in Highways Maintenance