Overview

As the Project Manager for Change, you will lead the Change in Standards (CiS) process on the M25 DBFO. As part of contract change obligations, we are required to assess new highway standards for potential inclusion in the M25 DBFO Contract.

You will be responsible for the change management process and for maintaining the CiS programme. This includes the timely, accurate, and efficient reporting of key programme activities, as well as presenting progress through internal and Client governance meetings.

You will undertake initial reviews of new or amended standards, assessing potential risk levels. You will identify the additional technical support and resources required to complete each review and will prepare and issue proposals. The role interfaces with cross‑organisational technical and commercial specialists in the planning, development, and implementation of proposals.

You will be expected to develop collaborative relationships between our client (Connect Plus), their client (National Highways), and relevant teams and departments within CPS. This will involve chairing technical and performance meetings. You will also support CPS teams with the effective implementation planning required once a new or amended standard has been adopted.

You will additionally provide support to the wider contract change process.

Your Role

• Operate as the Change in Standards Lead.
• Build strong relationships within a cross‑functional, collaborative team.
• Develop and manage the review programme, including issuing early warnings, managing changes, and reporting progress.
• Ensure process compliance with the M25 DBFO Contract.
• Work directly with technical specialists and commercial leads to achieve agreed programmes and key milestones.
• Schedule and chair performance, technical, and commercial review meetings, and complete monthly reporting of KPIs.
• Drive continuous improvement of the Change in Standards process.
• Willingness to travel to other offices for monthly meetings.

About You

Qualifications / Skills

• Preferably educated to a minimum of HNC / HND (or equivalent) in civil engineering, project management, or another construction‑related discipline.
• Strong communication and stakeholder management skills.
• Broad knowledge of the Design Manual for Roads and Bridges (DMRB), the Manual of Contract Documents for Highway Works (MCHW), and other highways standards is beneficial.
• Understanding of the DBFO contract is desirable, though not essential, with the expectation that this knowledge will be developed in post.

Personal Attributes

• Excellent communication skills.
• Self‑aware, with an adaptable working style to meet varying project needs.
• Resilient and proactive.
• Effective presentation skills.
• Strong teamworking abilities.
• Able to prioritise and manage workload independently.
• Confident in building relationships and fostering trust.

Experience

• Experience of managing design, construction, or other programmes.
• Appreciation of commercial or performance management.
• Experience working with construction and civil engineering contract forms such as NEC, TPC, PFI, etc.
• Some risk management experience preferred.
• Experience coordinating interfaces with internal/external technical and commercial teams, as well as external resources.

Behavioural Competencies

Results Driven:
Shows passion and enthusiasm for their work. Tackles problems directly and works to resolve them without delay.

Focus on Excellence:
Goes the extra mile to exceed expectations. Continuously looks for opportunities to add value and improve performance.

Teamwork & Collaboration:
Sets aside personal agendas to work for the benefit of customers, suppliers, and stakeholders. Proactively shares knowledge, ideas, and expertise.

Customer Focus:
Dedicated to meeting the expectations and requirements of internal and external customers. Actively gathers customer insight to improve services and solutions. Manages customer experience to maintain strong relationships.

Operational Excellence:
Plans and organises work to safely achieve maximum efficiency and consistent delivery.

Adaptability:
Learns quickly and adapts positively to changing business and customer demands. Energised by change.