Our five key values underpin how we develop, treat each other and carry out work. These values shape our 'one community' culture, and support our shared goals. The five key values were developed together with Connect Plus Services and Highways England.

ONE TEAM Collaborative working, effective relationships, empowered people

TRUST Taking ownership, openness and honesty, reliability and integrity

CUSTOMER FOCUS Prepared for tomorrow, listening and responding, providing best value

RESPECT Embracing difference, promote equality, sensitive to personal impact

EXCELLENCE Taking pride, providing best value, embracing change