Access Planner (Reactive)

Job number:
BBUK18399

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About the Role

At Connect Plus Services, we manage and maintain the strategic infrastructure of the M25 motorway, one of the busiest and most complex road networks in Europe. Working in partnership with National Highways, we play a critical role in keeping the network safe, operational, and efficient for millions of users every day.

We have an exciting opportunity for an Access Planner (Reactive) to join our team, supporting the coordination and delivery of urgent and defect-related access requirements across the network. Operating within a fast-paced and ever-changing environment, you will ensure reactive works are prioritised effectively while maintaining the highest standards of safety, compliance, and network performance.

What You’ll Be Doing

In this role, you will be responsible for ensuring urgent and defect-related access needs are prioritised and delivered in line with Connect Plus Services and National Highways standards. You will work closely with reactive maintenance teams to coordinate access, continuously monitoring live activities and adjusting plans where necessary to respond to changing priorities.

You will maintain accurate and up-to-date booking records, ensuring all access requests are logged, tracked, and auditable. A key part of the role involves promoting site-sharing between stakeholders and applicants to maximise efficiency and reduce disruption across the network.

You will also be responsible for providing regular updates and reports, supporting operational decision-making, and ensuring all activities align with governance and compliance requirements. Managing large volumes of data will be central to your role, requiring strong attention to detail and the ability to maintain robust document control and audit trails.

Who We’re Looking For

We are seeking a highly organised and proactive individual who thrives in a reactive and fast-moving environment. You will be IT‑qualified or highly computer-literate, with the ability to manage and interpret large volumes of data accurately and efficiently.

You will have experience working within governance, compliance, and quality assurance processes, alongside strong document control and audit experience. An understanding of roadspace management and scheduling processes is important, as is proficiency in planning and scheduling systems.

Strong problem-solving skills are essential, along with the ability to influence and collaborate with a wide range of stakeholders. You will be confident in adapting to changing priorities while maintaining accuracy, compliance, and clear communication at all times.

Behavioural Competencies

Inspiring: Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes.

Energising: Role models positive and energised project focussed attitudes towards   and continuous improvement.

Challenging: seeks and advocates improvements to add value and drive continuous performance.

Challengeable: Encourage a culture of skilled challenging and seek to understand and explore challenge to enable improvement.

Influencing: Builds commitment and consensus, and role models CPS leadership behaviours to deliver our goals.

Why Work for Us?

At Connect Plus Services (CPS), you’ll be part of a world-class team maintaining and operating the M25, Europe’s busiest motorway. As a joint venture between Balfour Beatty, Atkins, and Egis, we play a vital role in keeping millions of journeys moving safely and efficiently.

A Career Like No Other

Working on the M25 offers unrivalled experience, challenges, and opportunities that no other highways project can provide. You’ll be exposed to cutting-edge technology, large-scale infrastructure, and complex engineering solutions, making every day dynamic and rewarding.

Long-Term Stability & Growth

With 15+ years remaining on this project, we offer career stability, professional development, and progression opportunities. Whether you’re looking to build new skills or take the next step in your career, we invest in your growth.

A Supportive & Inclusive Team

At CPS, your contributions matter. We foster a diverse, inclusive, and collaborative work environment where safety, innovation, and teamwork drive everything we do.

CPS recognises the impact of our work on the environment and the communities surrounding the M25 network. We are committed to reducing our carbon footprint while delivering wider sustainability outcomes, including environmental protection, social value, and responsible resource use. Through sustainable practices, innovation, and long‑term stewardship, we aim to support community wellbeing and ensure responsible, future‑focused delivery.

About us

Connect Plus Services (CPS) is a joint venture between Balfour Beatty, Atkins and Egis Road Operation UK. With around 800 colleagues, we operate and maintain the 117‑mile M25 network on behalf of Connect Plus and National Highways, managing over 100,000 assets to keep Europe’s busiest orbital motorway moving 24/7.

We are committed to creating a diverse and inclusive workplace where everyone can thrive. As a Disability Confident Employer and Gold Award holder in the Ministry of Defence’s Employer Recognition Scheme, we actively support equality, inclusion and social value, and welcome applications from people of all backgrounds.

Note to all internal CPS employees:

If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to HR@connectplusm25.co.uk