ISU Operative Level 0 – Denham

About the Role

Balfour Beatty currently has an opportunity for an Incident Support Unit (ISU) Operative Level 0 to work on the M25, one of the busiest and most important road networks in the UK.

As part of the Connect Plus Services business based in Denham, you will be responsible for supporting the efficient delivery of the M25 DBFO Network by undertaking a wide range of activities including incident response, hazard clearance, network maintenance and operational support.

Working Arrangements

• Expected to work a 4-on, 4-off shift pattern, rotating equally between four day shifts and four night shifts.
• Shift start times vary according to the scheduled roster:
  • Day shifts: 06:00 to 18:00 and 07:00 to 19:00
  • Night shifts: 18:00 to 06:00 and 19:00 to 07:00
  • Each shift includes two 30-minute breaks.
• Reasonable levels of travel across the M25 network and between depots.
• Travel to meetings, training events and work sites outside the normal operational area when required.
• Participation in out-of-hours call-out rotas, including Winter Maintenance activities.

What You’ll Be Doing

• Provide the initial response and arrange specialist support at the scene of road-related incidents, hazards and collisions, acting in a Bronze Incident Command capacity.
• Work safely in accordance with CPS policies, method statements and risk assessments to facilitate the safe and prompt clearance of incidents and hazards.
• Attend incidents and provide effective coordination of specialist advice and support where required.
• Undertake maintenance activities within your area of responsibility, including:
  • Cyclical maintenance.
  • Carriageway repairs.
  • Soft estate maintenance (e.g. grass cutting and vegetation management).
  • Street cleansing and litter picking.
  • Sign maintenance.
  • General cleansing activities.
  • Safety fence repairs.
  • Boundary fence repairs.
  • Minor civil engineering and building repair works (e.g. headwall repairs).
  • Other duties as directed by Line Managers.
• Implement Traffic Management in accordance with CPS policies, risk assessments, method statements and industry standards.
• Maintain accurate and legible written and verbal records and reports.
• Use mobile communication and data devices to accurately record information and maintain business records.
• Carry out routine vehicle checks and maintain up-to-date driving records in accordance with CPS procedures and legislation.
• Take appropriate care of CPS equipment and property, including vehicles, tablets and radios.
• Raise awareness of issues that may affect the safe operation of the network and report them appropriately.
• Check that Traffic Management signs, equipment and materials are carried and maintained in line with current maintenance checklists, restocking and reporting defects as necessary.
• Participate in the Winter Service rota as required.
• Attend training courses and maintain relevant competencies.
• Demonstrate and promote the Connect Plus Services values at all times.

Who We’re Looking For

Essential Qualifications

• UK Driving Licence, minimum Category C (LGV Class 2).
• CSCS Operative Card.

Desirable Qualifications

• UK Driving Licence, minimum Category CE (LGV Class 1).
• Driver Qualification Card (CPC).
• 12AB qualification for Static Temporary Traffic Management on High-Speed Roads and All-Purpose Trunk Roads (APTR).
• FISS Card.
• Level 2 NVQ Certificate in Highways Maintenance.
• Traffic Management Foreman (TMF) qualification or Lead Traffic Management Operative (LTMO) qualification.

Essential Criteria

• Successfully pass the Security Check as part of the recruitment process.
• Successfully pass annual driving licence checks.
• Successfully pass pre-employment Drug & Alcohol testing and any subsequent tests required.
• Successfully pass the Company’s health screening programme.