Planned Maintenance Manager – M25 North

About the Role

As the Planned Maintenance Manager, you’ll take the lead in delivering a safe and efficient £3m Annual Maintenance Programme across the M25 network. Your team will be responsible for maintaining key linear assets, including pavements, VRS, barriers and fences, signs, and road markings within your geographical area.

You’ll manage a team of around 40 maintenance professionals and oversee subcontractor activities, fostering a culture where safety and quality are paramount. Public safety will always be at the forefront as you proactively mitigate risks, conduct regular depot and site inspections, and ensure the safe deployment of resources.

In addition, you’ll support the Defect Team to ensure timely repairs and collaborate closely with the Roadspace/Scheduling Hub to keep the programme on track. You’ll also manage the planned maintenance budget for your area, monitor progress, and identify opportunities to reduce costs without compromising quality.

Your leadership and commitment to continuous improvement will help maintain the M25 network as safe, resilient, and in excellent condition.

 

What You’ll Be Doing

• Manage the end-to-end delivery of the annual maintenance programme within your area, ensuring activities are completed on time and within budget.
• Ensure accurate data entry into the maintenance management system and provide network knowledge to help shape the annual maintenance plan.
• Work closely with the Roadspace/Scheduling Hub to monitor roadspace status, keeping the programme on track with minimal changes and resolving issues promptly.
• Identify opportunities for site sharing to enable efficient service delivery.
• Define clear work requirements for each maintenance site to manage network risks effectively.
• Support the Reactive Maintenance Lead with timely and efficient completion of Cat 2.1 repairs by providing resources and identifying works coordination opportunities.
• Continuously improve driver standards to meet key BB reporting metrics.
• Actively monitor vehicle utilisation and oversee fleet management to ensure efficiency and maximise availability.
• Support the Commercial team with supplier procurement and performance management, building a resilient, high-quality, and cost-effective maintenance supply chain.
• Ensure adequate supervision for all works activities and manage internal resources efficiently.
• Participate in on-call rotas for Silver Command and Winter Maintenance as required.
• Manage and develop a high-performing team by providing clarity of responsibilities, monitoring performance, and supporting growth and development.
• Ensure team members are well-equipped for their roles by monitoring and implementing all necessary training.

Who We’re Looking For

• Experience in delivering highways maintenance operations or similar transferable experience.
• Appropriate CSCS qualification.
• SMSTS qualification.
• Strong communication and stakeholder management skills.
• Ability to manage multiple projects simultaneously.
• Proven leadership skills with experience in driving performance and productivity.
• Ability to adapt to and manage change, leading teams through operational adjustments and ensuring smooth transitions.

 

Behavioural Competencies 

Inspiring: Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes.  

Energising:  Role models positive and energised project focussed attitudes towards   and continuous improvement. 

Challenging: seeks and advocates improvements to add value and drive continuous performance.  

Challengeable: Encourage a culture of skilled challenging and seek to understand and explore challenge to enable improvement. 

Influencing: Builds commitment and consensus, and role models CPS leadership behaviours to deliver our goals. 

Why Work for Us?

At Connect Plus Services (CPS), you’ll be part of a world-class team maintaining and operating the M25, Europe’s busiest motorway. As a joint venture between Balfour Beatty, Atkins, and Egis, we play a vital role in keeping millions of journeys moving safely and efficiently.

A Career Like No Other

Working on the M25 offers unrivalled experience, challenges, and opportunities that no other highways project can provide. You’ll be exposed to cutting-edge technology, large-scale infrastructure, and complex engineering solutions, making every day dynamic and rewarding.

Long-Term Stability & Growth

With 15+ years remaining on this project, we offer career stability, professional development, and progression opportunities. Whether you’re looking to build new skills or take the next step in your career, we invest in your growth.

A Supportive & Inclusive Team

At CPS, your contributions matter. We foster a diverse, inclusive, and collaborative work environment where safety, innovation, and teamwork drive everything we do.

 

About us

CPS is a joint venture between Balfour Beatty, Atkins, and Egis.

At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business.

To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion.

Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans, and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Further information on Disability Confident can be found at:  https://disabilityconfident.campaign.gov.uk/

 

Note to all internal CPS employees:

If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to recruitment@connectplusm25.co.uk