Technical Supervisor

 

About the Role

As a Technical Supervisor, you’ll ensure the safe and efficient delivery of mechanical and electrical (M&E) maintenance activities across the Dartford River Crossing and tunnel.

Managing a team of M&E Maintenance Technicians and overseeing the work of subcontractors, you’ll help maintain the safety and compliance of all work activities, conduct site visits, carry out regular briefings and debriefings, and contribute to the development of risk assessments and method statements.

You’ll also play an active role in driving continuous improvement, identifying cost-saving opportunities, and ensuring resource allocation aligns with operational needs. Your effective leadership will support the long-term success of the M25 network, ensuring it remains safe, resilient, and in top condition

 

What You’ll Be Doing

M&E Maintenance Management

• Maintain expert knowledge of electrical and mechanical plant within the Dartford River Crossing and tunnel.
• Ensure efficient management of all work activities, focusing on methodology, safety measures, and timely completion.
• Positively engage with M&E staff and subcontractors to address any issues with methodology or safety controls, developing solutions to ensure safe and efficient execution of works.
• Prepare and deliver work briefings, outlining methodology, hazards, risks, and control measures.
• Deliver detailed debriefs at the end of each shift to identify issues and incorporate lessons learned into future activities.
• Review dashboard reports, identify priorities, and carry out pre-site inspections to determine work methodology and resource needs.
• Maintain accurate records of activities, including work completed, resources used, and correct allocation of associated costs to demonstrate third-party accountability and provide assurance to our client.
• Ensure sufficient resources are in place to deliver all work activities safely and on time.
• Oversee fleet management, ensuring compliance with drivers’ hours and vehicle defect reporting.

Safety and Compliance

• Drive Zero Harm objectives by raising risk awareness, mitigating hazards, and fostering a proactive safety culture across the maintenance team and contractors.
• Lead by example to ensure all activities meet safety standards and comply with systems, processes, and procedures.
• Contribute to the creation and continuous improvement of risk assessments and method statements, ensuring they reflect best practice.
• Engage the workforce in identifying gaps in current risk assessments and method statements, contributing feedback for future revisions.
• Raise awareness of issues which may affect the safe operation of the network, reporting these accordingly.

Leadership

• Manage day-to-day people management tasks, including performance monitoring, absence management, overtime, and annual leave requests.
• Support the growth and development of team members through ongoing feedback, training, and support.
• Manage rotas to ensure sufficient staffing to carry out tasks.
• Manage the performance of the team, including carrying out Performance Development Reviews (PDRs) and implementing Performance Improvement Plans (PIPs) where required.
• Ensure regular internal and external communication with the team, including delivering toolbox talks on a regular basis.

Continuous Improvement & Sustainability

• Encourage a culture of continuous improvement, empowering teams to explore new ideas and solutions to enhance performance.
• Identify cost-saving opportunities.
• Support the achievement of sustainability objectives, ensuring maintenance activities align with environmental best practices and Connect Plus Services’ long-term goals.

 

Who We’re Looking For

• CSCS card holder – Supervisor.
• Mechanical or Electrical trade qualification.
• SSSTS or SMSTS certification.
• Previous experience in the maintenance of HV, LV, high-volume pumps, and associated safety systems in a highways and tunnels environment.
• Knowledge and experience of Health, Safety, Environment, and Quality standards within a highways context.
• Competent user of MS Word, Excel, and Outlook (or equivalent).
• Current UK driving licence.
• Proven experience of managing and leading multidisciplinary teams.
• Ability to communicate verbally with clarity and authority to engage operatives, colleagues, and management.
• Ability to write clear and understandable briefings and handover notes, and keep full and accurate records.

 

Checks Required

• BPSS Check.
• HAVS Questionnaire.
• Critical Safety Medical.

 

Working Arrangements

The role follows a 4-on, 4-off shift pattern, rotating equally between four day shifts and four night shifts.

 

 

Behavioural Competencies

Inspiring: Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes.

Energising:  Role models positive and energised project focussed attitudes towards   and continuous improvement. 

Challenging: seeks and advocates improvements to add value and drive continuous performance.

Challengeable: Encourage a culture of skilled challenging and seek to understand and explore challenge to enable improvement.

Influencing: Builds commitment and consensus, and role models CPS leadership behaviours to deliver our goals.

 

Why Work for Us?

At Connect Plus Services (CPS), you’ll be part of a world-class team maintaining and operating the M25, Europe’s busiest motorway. As a joint venture between Balfour Beatty, Atkins, and Egis, we play a vital role in keeping millions of journeys moving safely and efficiently.

A Career Like No Other

Working on the M25 offers unrivalled experience, challenges, and opportunities that no other highways project can provide. You’ll be exposed to cutting-edge technology, large-scale infrastructure, and complex engineering solutions, making every day dynamic and rewarding.

Long-Term Stability & Growth

With 15+ years remaining on this project, we offer career stability, professional development, and progression opportunities. Whether you’re looking to build new skills or take the next step in your career, we invest in your growth.

A Supportive & Inclusive Team

At CPS, your contributions matter. We foster a diverse, inclusive, and collaborative work environment where safety, innovation, and teamwork drive everything we do.

 

Note to all internal CPS employees:

If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to recruitment@connectplusm25.co.uk