Technology Services Administrator

About the Role

Join our Connect Plus Services (CPS) Technology Team and play a key role in maintaining and enhancing the technological infrastructure that supports the M25. You will support the Coordinator and Operatives in their daily duties, including assisting with the upkeep of the ServiceNow job management system.

You will also provide support across a range of operational and administrative tasks, including procurement, timesheet management, and equipment ordering.

If you are ready to contribute to the future of one of the UK’s most critical transport networks, we would be delighted to hear from you.

 

What You’ll Be Doing

Principal Accountabilities

• Adhere to the Zero Harm safety process at all times.
• Ensure all National Highways ServiceNow data is captured and input correctly, including maintenance records, night works, and fault updates.
• Keep night‑work schedules up to date and issue work details to night teams.
• Process material and stock orders in conjunction with the Supply Chain Procurement Team, ensuring PPE, equipment and tools are available for issue.
• Assist with maintaining training records.
• Arrange meetings, book rooms, and organise refreshments.
• Manage communications with stakeholders, clients, and customers.
• Provide holiday and sickness cover for the Service Coordinators.
• Support the management team as required.
• Carry out general administrative tasks and ad hoc duties as needed.

 

Who We’re Looking For

• IT‑literate, confident using database systems and MS Office applications (Excel, Word, Project or similar).
• Previous experience in ordering or administrative duties.
• Experience supporting a field‑based team.
• Experience managing booking systems would be advantageous.

 

Behavioural Competencies 

Inspiring: Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes.  

Energising:  Role models positive and energised project focussed attitudes towards   and continuous improvement. 

Challenging: seeks and advocates improvements to add value and drive continuous performance.  

Challengeable: Encourage a culture of skilled challenging and seek to understand and explore challenge to enable improvement. 

Influencing: Builds commitment and consensus, and role models CPS leadership behaviours to deliver our goals. 

Why Work for Us?

At Connect Plus Services (CPS), you’ll be part of a world-class team maintaining and operating the M25, Europe’s busiest motorway. As a joint venture between Balfour Beatty, Atkins, and Egis, we play a vital role in keeping millions of journeys moving safely and efficiently.

A Career Like No Other

Working on the M25 offers unrivalled experience, challenges, and opportunities that no other highways project can provide. You’ll be exposed to cutting-edge technology, large-scale infrastructure, and complex engineering solutions, making every day dynamic and rewarding.

Long-Term Stability & Growth

With just under 15 years remaining on this project, we offer career stability, professional development, and progression opportunities. Whether you’re looking to build new skills or take the next step in your career, we invest in your growth.

A Supportive & Inclusive Team

At CPS, your contributions matter. We foster a diverse, inclusive, and collaborative work environment where safety, innovation, and teamwork drive everything we do.

 

CPS is dedicated to reducing its carbon footprint through sustainable practices and innovative solutions.

About us

CPS is a joint venture between Balfour Beatty, Atkins, and Egis.

At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business.

To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion.

Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans, and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Further information on Disability Confident can be found at:  https://disabilityconfident.campaign.gov.uk/

Note to all internal CPS employees:

If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to recruitment@connectplusm25.co.uk