Technology Services Technician

About the Role

At Balfour Beatty Highways, we don’t just maintain roads — we help shape the future of transport. As part of our mission to create connected, safe and thriving communities, we manage and operate major highway networks across the UK, delivering high-quality consultancy, asset strategy and planning services to both public and private sector clients.

We now have an exciting opportunity to join our Connect Plus Services (CPS) team as a Technology Services Technician, based in Dartford.

In this role, you’ll be at the forefront of maintaining and repairing vital technology on the M25 — one of the UK’s busiest and most important roads. From CCTV and emergency telephones to message signs, signals and traffic detection systems, you’ll work hands-on with the infrastructure that keeps millions of journeys running smoothly and safely.

With another 15 years remaining on this project, this isn’t just a job — it’s a long-term career opportunity offering real stability. You’ll be supported to grow, develop your skills, and play an essential role in a fast-paced and future-focused environment.

If you hold a recognised Electronic or Technology Qualification or Apprenticeship and are ready for your next exciting challenge, we’d love to hear from you.

What You’ll Be Doing

In this hands-on and purpose-driven role, you’ll be part of the team that keeps the M25 running safely, smoothly, and reliably — day and night. Whether it’s responding to faults or carrying out planned maintenance, your work will directly impact millions of journeys every year.

You’ll carry out maintenance and repair work on a wide range of roadside technology, including attending faults, responding to incidents, and reinstating damaged sites and equipment. Working within contract timescales, your efficiency and problem-solving skills will be key to keeping systems operating at their best.

Every day will bring something different — from ensuring systems are accurately logged and updated in NH’s Service Now platform, to managing stores stock and supporting out-of-hours fault rectification.

Safety is at the heart of what we do, and you’ll play your part by living our ‘Zero Harm’ commitment, reporting concerns and maintaining a strong focus on health, safety, and compliance.

If you’re ready to join a supportive and committed team, where every task makes a visible difference and no two days are the same, we’d love to welcome you aboard.

Who We’re Looking For – Key Requirements

We’re looking for someone who brings technical skill, a safety-first mindset, and a willingness to grow. If you’re passionate about hands-on work that makes a difference, we want to hear from you.

• Recognised qualification or apprenticeship in Electronics or Technology

• Comfortable with IT systems and digital tools

• Ideally holds (or is willing to train for):

  • MEWPs certification

  • NHSS8 (National Highway Sector Scheme 8)

  • Traffic Management

  • Confined Spaces entry

  • CSCS Safety Card

If you don’t meet every requirement but feel this role is a great fit, we encourage you to apply — we value attitude and potential as much as experience.

 

 

Behavioural Competencies

Inspiring: Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes.

Energising:  Role models positive and energised project focussed attitudes towards   and continuous improvement. 

Challenging: seeks and advocates improvements to add value and drive continuous performance.

Challengeable: Encourage a culture of skilled challenging and seek to understand and explore challenge to enable improvement.

Influencing: Builds commitment and consensus, and role models CPS leadership behaviours to deliver our goals.

 

Why Work for Us?

At Connect Plus Services (CPS), you’ll be part of a world-class team maintaining and operating the M25, Europe’s busiest motorway. As a joint venture between Balfour Beatty, Atkins, and Egis, we play a vital role in keeping millions of journeys moving safely and efficiently.

A Career Like No Other

Working on the M25 offers unrivalled experience, challenges, and opportunities that no other highways project can provide. You’ll be exposed to cutting-edge technology, large-scale infrastructure, and complex engineering solutions, making every day dynamic and rewarding.

Long-Term Stability & Growth

With 15+ years remaining on this project, we offer career stability, professional development, and progression opportunities. Whether you’re looking to build new skills or take the next step in your career, we invest in your growth.

A Supportive & Inclusive Team

At CPS, your contributions matter. We foster a diverse, inclusive, and collaborative work environment where safety, innovation, and teamwork drive everything we do.

 

About us

CPS is a joint venture between Balfour Beatty, Atkins, and Egis.

At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business.

To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion.

Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans, and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Further information on Disability Confident can be found at:  https://disabilityconfident.campaign.gov.uk/

 

Location:

This is a hybrid role designed to fully maximize team collaboration on the project, we offer flexible working where you will typically be working from your base CPS office, Leatherhead, Dartford or South Mimms up to three days per week and two days from home.

 

 

Note to all internal CPS employees:

If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to recruitment@connectplusm25.co.uk