Technology Services Technician

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With Balfour Beatty, Connect Plus Services maintain, manage and operate major highway networks across the UK and support local authorities creating communities where people want to live work and play.

We provide high quality asset strategy, management and planning consultancy services to a wide range of public and private sector customers. We provide specialist, reliable, sustainable and creative advice for asset management planning and implementation in the UK. We put our customers first and prioritise completing schemes safely, efficiently and to a high standard.

Our Balfour Beatty Highways business has a terrific opportunity for a Technology Services Technician as part of the Connect Plus Services (CPS) team based in Dartford.

This role includes carrying out maintenance and fault/failure rectification activities on a range of M25 motorway equipment, including: CCTV, ERT, MIDAS, RCC, NTIS, SVD Traffic Signal, Message sign and signal equipment.

As a Technology Services Technician, you will ensure technology systems are maintained and repaired in accordance with the contractual requirements and timescales required.

If you have a recognised Electronic or Technology Qualification/Apprenticeship and are seeking a new role, we would be delighted to hear from you.

What you’ll be doing

  • Provide a customer focused/service approach to work.
  • Ensure systems are maintained and repaired within contractual requirements through efficient and effective working.
  • Ensure National Highways Service Now data is captured and entered correctly and all data accurate.
  • Attends faults, knockdowns etc. and carries out reactive maintenance including the reinstatement of sites, cable and equipment damaged by others.
  • Carries out fault / failure rectification and maintenance duties, included within the shift / on-call rota and/or out of hours maintenance within the contract response times.
  • Responsibility for ensuring that all faults are repaired within Contract timescales.
  • Responsibility for ensuring all planned maintenance is carried out within contract timescales.
  • Responsibility of employers stores, ensuring all stock is booked in and out.
  • Ensure that the communications infrastructure is being maintained to standard.
  • Record and report any health and safety concerns to your line manager ASAP.
  • Manage time and vehicle efficiently whilst on the network.
  • Adhere to Zero Harm safety process at all times.

Working arrangements

This is a field-based role with travel around the M25 network. We have offices in Dartford, South Mimms and Leatherhead and are flexible as to which office you are based out of.

The role is starting with either an 08:30 – 17:00 day shift or a night shift Monday to Friday, then will transition to a 4-on-4 off 12-hour shift pattern at a to be confirmed future date. This equates to 184 working shifts per year. The salary as detailed in this offer reflects the salary of the role under the proposed future shift pattern, inclusive of night and weekend working.

Who we’re looking for

Qualifications & Skills:

  • A recognised Electronic or Technology Qualifications or Apprenticeship
  • IT literate
  • Card holder or training will be provided if necessary, in:
    • MEWPS
    • NHSS8 Certification
    • Traffic Management
    • Confined spaces
    • CSCS Safety Card

Why work for us

CPS is a Joint Venture project with Balfour Beatty, AtkinsR alis, and Egis. We operate and maintain the M25. The M25 is the busiest section of motorway in Europe and requires careful and efficient planning of work in order to deliver over 100m of annual investment in the highway infrastructure each year, in addition to planned and reactive maintenance activity.

If you have or are looking for a career in Highways, working on the M25 will give you experience and challenge that no other Highways project can offer.

About us

At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business.

To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion.

Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans, and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Further information on Disability Confident can be found at: