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what we do

Connect Plus is responsible for managing and improving the one of the busiest motorways in Europe, operating and maintaining 440 kilometres of motorway.

To view a copy of our 2017/18 Business Plan, please click here.

Operation & Maintenance

Operation and maintenance of the network is carried out by Connect Plus Services (CPS), an unincorporated joint venture between Balfour Beatty, Atkins and Egis Road Operation UK.

Connect Plus Services (CPS) has a 30-year contract with Connect Plus on behalf of Highways England to maintain and operate the M25 and all adjoining trunk and slip roads, which commenced in 2009.

The contract includes:

  • Routine and cyclical operations
  • Tunnel and structures maintenance
  • Scheme design, delivery and supervision
  • Incident response and defect management
  • Development of 30 year asset management strategy.

Read more about our current Operations & Maintenance here.

  • Hatfield Tunnel
  • Hatfield Tunnel

Major Improvement Projects

Major Improvement projects, including widening schemes and tunnel improvements are managed by the Skanska Balfour Beatty Joint Venture (SBBJV).

IUS – Read more

LUS – Read more

A1(M) Hatfield Tunnel Refurbishment

The Hatfield Tunnel forms part of the Trans-European Road Network and is located on the A1(M) between Junctions 3 and 4. The tunnel refurbishment was the first of the three improvement projects to be completed. Originally constructed in 1985, the mechanical and electrical systems within the 0.75 mile tunnel had reached the end of their design life. The refurbishment was necessary to:

  • improve safety
  • minimise future maintenance costs
  • upgrade the structure to comply with new European standards

Major works to the tunnel have included:

  • upgrading and fully refurbishing the tunnel equipment in line with latest standards and legislation
  • full strip out and concrete repair
  • re-equipping the tunnel with new mechanical and electrical systems
  • additional operational safety measures and introduction of passive fire protection
  • the installation of CCTV cameras to help traffic officers spot and clear up incidents in the tunnel more quickly.

New monitoring equipment has also been installed and linked to the new control systems in the Highways Agency’s Regional Control Centre. The work was completed in May 2011.