News

Celebrating 4 finalists at the Highway Champions Awards

We’re delighted to celebrate the success of four colleagues who have been shortlisted in the Highways Champions Awards 2026. 

In the Process Change category, Cassie Farrar and our Customer team have been shortlisted for championing a data-led, customer-focused approach alongside our operational team. Together, they have helped transform how works are planned and delivered across the M25, reducing disruption and improving the customer experience. 

Kate Sillcock and Keith Hughes have been shortlisted for the Highway Champion Medal following their compassionate and professional response to a critical incident on the network, demonstrating exceptional commitment to public safety and care for others.  

Lacey Nash has also been recognised in the Highway Champion Medal category for establishing the CPS Carers Support Group, creating an invaluable and supportive community for colleagues with caring responsibilities. 

To be finalists at these awards is a fantastic achievement and reflects the dedication and positive impact our teams make every day. Congratulations, and best of luck at the awards event which is being held on 4th November. 

 

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Notes to Editors

About Connect Plus and Connect Plus Services:

  • In 2009, National Highways awarded Connect Plus a 30-year contract to operate and manage the M25 and its key arterial link roads. It continues to be National Highways’ flagship public finance initiative (PFI) and is the largest highways PFI project ever awarded in the UK.
  • Connect Plus is a consortium that includes Edge Orbital Holdings Ltd, Balfour Beatty and Egis Investment Partners - a unique partnership with a collective strength in highways maintenance and management.
  • Connect Plus Services (CPS), is Connect Plus’ specialist and strategic supply chain partner responsible for operations and maintenance, bringing together the collective strength and expertise of its parent companies, Balfour Beatty, AtkinsRéalis and Egis.
  • With a workforce of 780 people, based at seven locations around the network, CPS carries out routine maintenance, and whole-life management of thousands of M25 assets. CPS manages the operation of the network 24 hours a day, 365 days a year, including a severe weather season maintenance programme.
  • For further information please visit: https://www.connectplusm25.co.uk/