Highways Magazine: digital mapping for direct data 

In the latest edition of Highways Magazine, Louise Haining, Asset and Project Delivery Director at Connest Plus Services, discusses the impact of digital innovation in transforming the operation and management of the M25. 

As custodians of Europe’s busiest and most critical motorway network, CPS are responsible for its entire operation and maintenance on behalf of Connect Plus and National Highways.  

To manage the asset and, in turn, the joint goal on improving the customer experience, digital technology is firmly embedded into our business strategy, led by our dedicated digital team.   

As Louise said: ‘Data is our most valuable asset, and it is our duty to take advantage of technology to enhance the way in which the M25 and its key arterial routes are maintained and improved.’ 

One of our most critical digital advances is our development of our digital twin of the network, providing benefits to time management, planning and safety. 

As Louise discussed:One of the most ground-breaking digital initiatives we have completed is our digital twin of the M25, which we first started in 2020 alongside our strategic partners Sensat and Osborne.’ 

By using drone technology ‘The project resulted in the creation of two full models (one in 2D and one in 3D) of the motorway.’ 

In the article, Louise also discusses our future digital plans: ‘This year we will be expanding on this work as we kick off phase two of the digital 3D M25 project.’ 

Furthermore, the use of video footage demonstrates digital innovation in modernising and improving the business. An example includes the use of 3D drone footage which has allowed us to share ‘hard to reach’ elements of the Queen Elizabeth II Bridge structure, as well as to digital map all drainage condition data to establish a 30 year investment renewals plan using our digital risk analysis tools. 

Read the full article on page 38 in Highways Magazine, here. 

Together, through technology, we can combine crucial data from numerous sources on the network. This creates a greater understanding of the customer environment and the asset to therefore provide a better asset that double serves its customers.  

At CPS, innovative technology not only streamlines the way we work across the organisation but is a focus at the forefront of the industry. 

You can also watch our latest video on our digital technology here. 

We currently have many exciting opportunities available throughout the business and various departments, which can be found online here.


Notes to Editors

About Connect Plus and Connect Plus Services

  • Over 10 years ago, Highways England awarded Connect Plus the contract to operate and manage the M25 and its key arterial link roads.
  • Connect Plus is a consortium that includes Edge Orbital Holdings Ltd, Balfour Beatty and Egis Road Operation UK - a unique partnership with a collective strength in highways maintenance and management.
  • Connect Plus Services (CPS), is Connect Plus’ specialist and strategic supply chain partner responsible for operations and maintenance, bringing together the collective strength and expertise of its parent companies, Balfour Beatty, Atkins and Egis Road Operation UK.
  • With a workforce of around 600 people, based at seven locations around the network, CPS carries out routine maintenance, and whole-life management of thousands of M25 assets. CPS manages the operation of the network 24 hours a day, 365 days a year, including a severe weather season maintenance programme.
  • Over the past 10 years, collectively we’ve delivered over £1.4bn worth of road improvements and junction enhancements, and we’re continually exploring new and innovative ways to deliver safer, more reliable journeys for our customers. Together, we’re passionate about delivering the long-term needs of the M25 and improving the driving experience for all our customers.
  • For further information please visit https://www.connectplusm25.co.uk/ or follow us at https://twitter.com/cpservices_m25